The Amazon FBA service provides an easy and accessible online return process. Sellable items are put back in your FBA inventory, whereas those products that are damaged are disposed of. These items must be inspected, as often they are still viable for sale. This part of the Amazon FBA process can impact your profits by disposing of sellable items, but Tap Fulfillment can manage this aspect by inspecting items and sending you their photos for you to decide whether to resell these products or dispose of them.
Our return management system is automated, so it keeps your customers in the loop in terms of their products and any returns they have made. By providing various tools on our platform, we make sure you don’t incur losses on return products. These tools can help you in managing your returns and keeping track of your return inventory. This keeps the return management system transparent, which is often not the case with the Amazon FBA. Tap Fulfillment offers return management through a user-friendly interface that allows for easy management and tracking. Business clients using our software can easily access the status of their returned products and can view the return data and full history of their products through their account dashboard.